Privacy Policy | 7 Bit Casino

1. Information we may collect

7 Bit Casino may handle information that identifies you, relates to your account or is connected with your use of the website. The information collected depends on the services you use, the information you provide and the checks that may be required before or during play. We aim to collect information that is reasonably relevant to operating the website, supporting players, meeting legal obligations and protecting the platform.

Account and personal details

When you register or use an account, we may handle details such as your name, date of birth, residential information, country of residence, username, account preferences and contact details. We may also record information you provide when you contact support, make a request, report an issue or take part in account-related communications. Some information is needed to create and maintain an account, while other details may be optional.

Verification information

To help confirm identity, age, eligibility and account ownership, we may request verification documents or other information. This can include documents that show identity, address or other details needed for appropriate checks. Verification information may be reviewed to help prevent underage access, impersonation, fraud, money laundering and other prohibited activity. We only ask for information that is relevant to the check being carried out.

Payments and transactions

We may record information about deposits, withdrawals, wagers, account balances, bonuses where applicable, payment status and other transactions connected with your account. Payment providers may process payment details in accordance with their own privacy notices. We may receive confirmation, payment method information or transaction references without receiving or storing all underlying payment details.

Technical, device and usage data

When you visit or use the website, technical information may be collected automatically. This may include your IP address, browser type, device type, operating system, language settings, approximate location, pages visited, access times, referral information and information about how you interact with the website. We may also use logs and similar technologies to help maintain security, troubleshoot faults, understand website performance and improve the player experience.

2. How we use information

Information may be used for the purposes described in this policy and for other purposes that are reasonably connected with providing the website and casino services. The main purposes may include:

Creating, operating and administering your account, including processing account settings and player requests.
Providing casino services, recording transactions and displaying relevant account information.
Completing identity, age, eligibility, payment, security and verification checks.
Detecting, preventing and investigating fraud, unauthorised access, collusion, money laundering, responsible gaming concerns and other prohibited or unlawful activity.
Processing deposits, withdrawals and other account transactions through appropriate payment arrangements.
Responding to support enquiries, resolving technical issues and communicating about your account or the website.
Maintaining, testing, securing and improving website systems, features and services.
Understanding general usage trends through aggregated or otherwise limited information where appropriate.
Sending service messages, security notices and other essential communications relating to your account.
Sending marketing communications where permitted and where you have provided the required choice or consent.

We may use automated tools or risk systems to identify unusual activity, protect accounts and support verification. These tools may produce alerts or recommendations for review. Where a decision has a significant effect on your access or account, you may contact us to ask about the issue and provide relevant information for consideration, subject to security, legal and fraud-prevention requirements.

Lawful and necessary handling

Information may be handled where it is needed to provide a service you request, to protect the website and players, to comply with legal or regulatory obligations, to establish or defend rights, or where a legitimate operational purpose applies. Where consent is used, you may generally withdraw it for the relevant activity. Withdrawing consent does not necessarily affect handling that is required for account administration, security, verification, transactions or legal compliance.

3. Sharing, security and international handling

We do not treat your information as public information. It may be made available to selected service providers and professional partners where this is reasonably necessary to operate the website or provide related services. These parties may assist with hosting, technology, identity and verification checks, payment processing, fraud prevention, customer support, analytics, security and communications.

Information may also be disclosed where reasonably necessary to meet a legal obligation, respond to a lawful request, protect the rights and safety of players or the website, investigate suspected misuse, or support a corporate transaction or change affecting the service. Any disclosure is considered in light of the purpose for which the information is needed and applicable privacy requirements.

Some service providers may store or process information in countries other than Australia. Where information is handled across borders, reasonable steps may be taken to support appropriate protection and to use providers suitable for the relevant service. Privacy protections in another country may not be identical to those available in Australia.

Protecting information

7 Bit Casino may use administrative, technical and organisational safeguards designed to protect information against loss, misuse, unauthorised access, alteration and disclosure. Safeguards may include access controls, authentication, monitoring, secure connections, staff procedures and limitations on who can view information. No website, online account or transmission method can be guaranteed to be completely secure. You should keep your login details confidential and contact support promptly if you believe your account has been accessed without permission.

If a security incident affects personal information, steps may be taken to investigate, contain and remediate the issue. Where notification is required, affected people and relevant authorities may be notified in accordance with applicable requirements.

4. Cookies, retention and account closure

Cookies and similar technologies

The website may use cookies and similar technologies. Cookies are small files or identifiers that can help remember preferences, keep parts of the website working, support account security, measure performance and understand how the website is used. Some cookies may be necessary for core features, while others may support analytics, personalisation or communications.

You can manage or restrict cookies through your browser settings. If you block or remove certain cookies, some website functions may not work as intended, and you may need to repeat preferences or sign-in steps. Browser settings and controls may vary depending on the device and browser you use.

How long information is kept

Information is generally kept only for as long as it is reasonably needed for the purposes described in this policy, including account administration, support, security, dispute handling, financial records and service improvement. The appropriate period can depend on the type of information, the reason it was collected and whether an ongoing issue or legal requirement applies.

Closing an account does not always result in immediate deletion of every record. Some account, transaction, verification, security or other records must be kept for a period required by law, even after an account is closed. Information may also be retained where necessary to prevent fraud, resolve disputes, enforce terms, protect the website or establish, exercise or defend legal rights. When information is no longer needed, it may be deleted, anonymised or securely disposed of in line with applicable requirements.

5. Your privacy choices and data rights

Depending on your circumstances and the requirements that apply, you may be able to ask for access to personal information held about you, request correction of information that is inaccurate or incomplete, request deletion of information that no longer needs to be kept, or withdraw consent to marketing communications. These rights may be subject to exceptions, including security checks, legal obligations, record-keeping requirements and the need to protect other people’s information.

How to make a privacy request

To exercise your data rights, ask a question about this Privacy Policy or make a privacy-related request, contact support@7-bit-casino.best. Please explain what you are requesting and include enough information for us to understand and securely locate the relevant account or records. We may need to verify your identity before providing information or making changes. This helps protect accounts from unauthorised requests.

Access: ask for information about the personal data we hold about you and, where appropriate, a copy or explanation of that information.
Correction: tell us which information is inaccurate, out of date or incomplete and provide the correct details where needed.
Deletion: ask us to delete information where it is no longer required or where another applicable ground supports the request. Deletion may not be available for records that must be retained.
Marketing consent: withdraw consent to marketing communications or change your marketing preferences. Essential service, security and account messages may still be sent where necessary.
Questions or complaints: contact us about how your information has been handled so the matter can be reviewed.

We will consider privacy requests in a reasonable manner and in accordance with applicable requirements. If a request cannot be completed in full, we may explain the reason, such as a legal retention obligation, security concern or need to protect confidential information. This Privacy Policy may be updated from time to time to reflect changes to the website, services, technology or privacy requirements. The current version published on the website will apply to information handled after the update, unless another approach is required.